After Support / Repair

Dove & Olive aims to create products that will be "lifelong" for each and every one of us.

It is inevitable that it will get dirty or broken by using it. However, by taking proper care of such damage, you will be able to change your facial expression to a personality that is unique to you, and then you will be able to enjoy it over time. We think that the accumulation of this time will become the "lifetime" of each person.

Dove & Olive provides maintenance services according to the customer's usage conditions so that they can be used habitually for a long time after purchase. We will do this manually at the workshop, so we will keep the item once. Therefore, it will take some time, but we will do our best to maintain it so that you can use it for a long time.

repair

Dove & Olive aims to create products that will go on for many years together. During your patronage, you may experience some troubles or malfunctions. We also accept inquiries regarding product repairs by phone or email. If you have any problems, please feel free to contact us using the form below. Regarding the repair price, the price will vary depending on the damaged state of the product and the location of the failure, but we offer free consultation and estimate of repair costs, so please contact us by phone or email first. .. We will take each and every consultation sincerely so that you can continue to use the products you care about for a long time.

Re-sewing machine per 1 cm: 20 yen
Shoulder tape Leather Long per 1 cm: 50 yen
Hand-sewn re-sewn per 1 cm: 200 yen
Wallet hook repair: 1525 yen
Edge polishing: 1525 yen (the first time is free)
Oil maintenance: 1525 yen (the first time is free)
Fastener puller replacement: 1525 yen
Suspenders rubber replacement: 4179 yen
Mother's bag handle replacement: 4179 yen
Fastener replacement: 4811 yen
Four corner leather address: 6956 yen
U3K handle replacement: 12000 yen
Inner replacement: 13000 yen

* All prices above do not include tax.
※Shipping will be borne by the customer.

TEL: 090.2005.2826

* Dove & Olive is not made to order or semi-ordered.
Regarding repairs, we will repair with the existing design, so please understand that we cannot accept changes in thread color or parts color.