Company Information

Distributor: Dove & Olive Shop

Representative: Hajime Ono

location: 710-0826, 4-7-10, Oomatsucho, Kurashiki City, Okayama Prefecture, Japan

phone number：090-2005-2826

mail address: shop@dove-olive.com

URL: dove-olive.com

Required charges other than product price: cash on delivery fee

Cash on delivery amount	Cash-on-delivery charge
10,000 yen or less	300 yen
30,000 yen or less	400 yen
100,000 yen or less	600 yen
300,000 yen or less	1,000 yen

Customers are responsible for the transfer fee.

Shipping is free of charge over 20,000 yen.

20,000 yen or less depends on the size, customer's area, and shipping company.

Payment method and payment deadline: When you order an item, you can pay the price and fee by bank transfer, cash on delivery, credit.

Products will be delivered after payment is confirmed.

If you do not contact us within 21 days after the payment deadline, we will assume that you have no intention of purchasing and will cancel your order.

Delivery time of goods: It will take 2 to 3 months to start production after receiving an order.

Product delivery method:

Regarding returns, defective products, and cancellations: Please read our Return Policy.

Return deadline: Please contact us by email or phone within 7 days after receiving the item.

Care

Workshops

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